Switching guide · Updated September 2026

How to cancel Squarespace without losing your domain or your customers

Short answer: don’t cancel first. Build the replacement, keep your domain (it is billed separately and stays active), point your www address to the new site, then cancel the website subscription in Billing.

Step by step

  1. Build the replacement before you cancel

    Once a Squarespace site plan is canceled, visitors see an expired-site message, so have the new site ready first. Enter your current address on the simple a site. move page and review a private draft built from your public pages.

  2. Keep your domain

    Squarespace's help center says canceling the website does not cancel the domain: the domain stays active and keeps billing on its own. You can keep it at Squarespace or transfer it later. Source

  3. Point your www address to the new site

    Change only the website record for www. Your email records (MX) stay as they are, so your inbox keeps working. Check the new site on your own address before going further.

  4. Cancel the website subscription in Billing

    In your site's Billing panel, choose the website subscription, then Cancel subscription and confirm. Depending on your plan you can keep access until the end of the billing period or, if you are inside the refund window, end it now for a refund. Source

  5. Check the refund window

    Squarespace publishes its own refund rules for annual and monthly plans. Read them before you choose between keeping access and ending early. Source

What it costs to stay

Squarespace Basic is listed at $19 a month billed yearly (about $228 a year), or $25 billed monthly, as of August 2026. Website Builder Expert. simple a site. Personal is $129 once with covered hosting at $0; the domain is separate either way. Compare 1, 3 and 5 years.

Covered hosting is for ordinary informational and service-business websites. Stores, memberships, and custom booking systems may need another solution.

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