How to cancel your Wix plan without losing your domain or your customers

Step by step

1. 1

   Build the replacement before you cancel

   When a Wix site plan ends, the site goes back to a free wixsite.com address with Wix ads, so have the new site ready first. Enter your current address on the simple a site. move page and review a private draft built from your public pages.

2. 2

   Keep your domain

   Wix's help center says canceling the site plan does not cancel your domain or business email; they renew separately. Keep the domain, or turn off its auto-renew only if you plan to move it. Source

3. 3

   Point your www address to the new site

   Change only the website record for www. Your email records (MX) stay as they are, so your inbox keeps working. Check the new site on your own address before going further.

4. 4

   Cancel the plan in Premium Subscriptions

   In your Wix account, open Premium Subscriptions, choose More Actions next to the plan, then Cancel Plan and confirm. The plan stays active until the end of the period you paid for. Source

5. 5

   Know the 14-day rule

   Wix describes a 14-day money-back guarantee for first-time purchases: cancel within 14 days and the plan ends right away with a full refund. After that, the plan runs to the end of its term. Source

What it costs to stay

Wix Light is listed at $17 a month billed yearly (about $204 a year), or $24 billed monthly, as of May 2026. Tooltester. simple a site. Personal is $129 once with covered hosting at $0; the domain is separate either way. Compare 1, 3 and 5 years.

Covered hosting is for ordinary informational and service-business websites. Stores, memberships, and custom booking systems may need another solution.